The Role of the Internet in Training Today's Workforce: April 10, 2002
Overview | Video | Panelist Biographies
Dr. Rich Moran, PhD., Accenture (Moderator)
Richard Moran is a managing partner in the Global Media and Entertainment Market, Human Performance (Change Management), of Accenture. Dr. Moran possesses broad management and consulting experience in the areas of organizational design, strategic planning, and program management. He is nationally recognized as an expert in implementing organization change through employee initiatives and how employee attitudes affect operations.
Project assignments have included orchestrating major corporate restructures; redesigning organizations to align with strategy; acting in operations roles for short term results; leading major product launches; leading major retraining efforts (including computer-based training); assisting with the formulation and articulation of missions and visions; redesigning customer service processes and activities, and conducting employee research.
Dr. Moran is a National Best-selling author whose publications include: Never Confuse A Memo With Reality, Harper Collins, New York, 1993 *; (Excerpted in Reader's Digest); Beware Those Who Ask for Feedback, Harper Collins, New York, 1994*; Cancel the Meetings, Keep the Doughnuts, Harper Collins, New York, 1995*; Fear No Yellow Stickies, Simon & Schuster, 1998 (Excerpted in Reader's Digest); Never Whatever, Simon & Schuster, to be released in 2000.
Dr. Moran is a frequent speaker on workplace issues, having appeared on NBC, CNN, National Public Radio, and featured in the Wall Street Journal, Fortune, and other publications. Dr. Moran has a Ph.D., in Organizational Behavior/Higher Education from Miami University, Ohio, an M.S. in Personnel Administration from Indiana University, and an A.B. in English from Rutgers College.
Brig. Gen. Frank J. Anderson (Ret.), Defense Acquisition University
Mr. Frank Anderson is President of the Defense Acquisition University (DAU). He is a retired Brigadier General, United States Air Force. He previously served as Vice President of Defense Acquisition University and led the strategic planning process that shaped the current DAU reengineering initiatives. He was a former Commandant of the Defense Systems Management College, Deputy Assistant Secretary of the Air Force for Contracting, and Air Force Competition Advocate General. He also served as the first chairman of the Federal Inter-agency Working Group for Alternate Dispute Resolution. He was recognized by Attorney General Janet Reno for his leadership of the Federal ADR Working Group. He was selected for the Who's Who in America for 2000 and has been selected to receive this year's National Contract Management Association's National Achievement Award.
He has served as a major weapon system program director, product group manager, director of contracting for a major acquisition center, commander of a plant representative office, and warranted contracting officer. He is Level III certified in Program Management and Contracting.
Mr. Anderson is a graduate of the Defense Systems Management College, Air Command Staff College, Industrial College of the Armed Forces, and has a masters and bachelors degree (Cum Laude) in business. He currently serves on the Board of Directors for the National Contract Management Association, the Washington Area Corporate University Consortium, and is a Trustee for the Contract Management Institute.
Daniel Hamburger, Indeliq
Daniel leads the overall vision, strategy and operations of Indeliq. Prior to Indeliq, Daniel was President of Grainger's Internet Commerce group. Daniel defined and executed the growth strategy required to simultaneously launch OrderZone.com and to build Grainger.com into a $100M+ business. Daniel also led several other key initiatives including launching the Grainger auction business and implementing strategic alliances with enterprise software vendors including Ariba, CommerceOne, and SAP. Daniel led the spin-off of OrderZone.com from Grainger and its acquisition by Works.com (now 40% owned by Grainger) and became President of Works.com.
Before joining Grainger, he started and ran the Internet Services Group for Chicago-based Metromail (subsequently acquired by Experian) and was also responsible for Experian/Metromail's Internet venture capital investments where he served as a board director of AdForce, Inc. He also served as Vice President, Marketing and Business Development, for the Information Services business unit of RR Donnelley, where he helped to lead the IPO spin-off of Metromail from Donnelley. He previously served as a consultant with Bain & Company in London, Warsaw, and Boston and began his career at Accenture.
Daniel earned Bachelor's and Master's degrees in Industrial Engineering from the University of Michigan, and holds an MBA from Harvard.
Greg Priest, SmartForce
Greg Priest (38) is Chairman and Chief Executive Officer of SmartForce, the world's largest e-Learning company. Under Priest's leadership, SmartForce has completely transformed from an educational software company for IT professionals to a business that has been recognized by the International Data Corporation as the largest e-Learning company in the world. SmartForce is the world leader in providing global enterprises which comprehensive Internet infrastructures to support their learning initiatives throughout their enterprises, and into their extended enterprises of vendors, channel partners and customers. During Priest's three-year tenure, SmartForce has accelerated the growth of its business by more than 50% and has generated stockholder returns of over 400%, despite a challenging stock market environment for technology businesses.
Priest graduated first in his class from the Stanford Law School and summa cum laude from the Woodrow Wilson School of Public and International Affairs at Princeton University. After completing law school, Priest served as a law clerk to Justice Thurgood Marshall on the U.S. Supreme Court and to Judge Douglas H. Ginsburg on the U.S. Court of Appeal. Priest subsequently joined Wilson, Sonsini, Goodrich & Rosati, a Silicon Valley-based law firm, as a corporate and securities lawyer, where he was elected to the partnership. He joined SmartForce as its CFO in 1995, leaving at the end of 1997 to act as President and CEO of Knowledge Well, an e-Learning company that was subsequently acquired by SmartForce. Priest has been President and CEO of SmartForce since October 1998 and Chairman since January 2001.
Priest is a published author and has been a featured speaker at a wide range of conferences and events on e-Learning, e-Business and leveraging the human capital value chain. Priest was a founder of the SmartForce e-Learning Foundation (SELF), which works in partnership with community-based organizations to create career-based e-Learning programs to underserved communities in an effort to help bridge the Digital Divide. He also sits on the national board of directors of Operation Hope, a non-profit organization focused on digital and economic empowerment for individuals in underserved communities.